Account
Signed in as
Build — tell Claude this number if something looks out of date.
Voice quality
When your turn gets sent
Length of pause
How long a silence has to last before the caller
answers. Longer is safer — you can pause between sentences without being cut
off, and press Send (or Enter) the moment you have finished.
Microphone sensitivity
If people talking nearby keep getting picked
up, move this toward Strict — only speech close to the microphone counts. Move
toward Sensitive if your own quiet speech is being ignored.
Speech recognition
If the app mishears you often, try another
English variant — recognition accuracy changes a lot between them. Takes effect on
the next call.
Media slots
Every service has a numbered slot. Send Claude a link as “12: https://youtu.be/…” and it lands in the right place.
Caller voices
Pick the most human-sounding voices your browser has. On Windows, Microsoft Edge offers "Natural" voices that sound far better than anything in Chrome — if the caller sounds robotic, open the app in Edge and choose one below.
Male callers
Female callers
Plays through the tts function,
exactly as a real call does, and tells you which voice it used.
Training # Scorecard
My results
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Dispatch # Technician board
Who's closest?
Put in the new job's address and it ranks your technicians by drive time from wherever each of them is working right now.
Technicians
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Dispatcher Academy
Welcome
Everything you need is below.
Dispatcher Academy # Training & Operations Handbook v2.0
Jobs # Incoming calls
Take a call
Answer with the mic, keep the caller talking, and fill the job form as you go. When you hit Create, your entries get checked against what the caller actually said.
Jobs # Messages # New job
New Job
Client Details
Job Details
Service Location
Country
Scheduled
Starts at
Ends at
Jobs # Review
Call review
Total
0/35
What the tech would have been sent
Did well
Fix next call